News

Technical Problems

27/01/2014 20:06 Written by P.Sgt.Levers

Dear Passengers and Crew,

Over the last week we appear to have a growing number of technical problems which we sincerely apologise for. We are working exceptionally hard to fix these bugs, however when we fix some, another bug appears.

We are currently aware of 4 major bugs:

1) Google Chrome (V32 and V33) chatters get signed out of their chat client IF they close all of their community pages. In the mean time, please keep at least one community page open to combat this problem.

2) Chatters on almost ALL browsers get a "null" or "undefined" message in their typing bar when they login. 

3) Google Chrome (v32 and V33) chatters occasionally freeze or get a "kill page" message.

4) Chatters using iPads are unable to see the chat room when they sign in.

We are battling very hard to fix these issues which were predominately caused by an update by Google to the Chrome browser. We believe that this evening, we have fixed the two issues highlighted in GREEN (issue 3 and 4).

If you still suffer with those issues highlighted in green, please submit a support ticket HERE describing your problem. This will help us find out why you are affected, and help us fix it.

In addition to this, we hope to have issue 2, highlighted in RED, fixed by tomorrow lunch time.

Thank you for your continued patience. We are bashing our heads together to find a way to apologise to you all for these issues once they are fully fixed.

Kind Regards,

ChatTeam 

«PreviousPage 24 of 31Next »
NetIDme is launched! 09/06/2011 18:19 Written by P.Sgt.Levers
Come to our party! 09/06/2011 03:28 Written by TigerBear
Assistant Navigator Applications 06/06/2011 22:19 Written by playfulbullit
To verify or not to verify, this is the question? 03/06/2011 18:24 Written by playfulbullit
Please help Willow.Howard 31/05/2011 16:14 Written by TigerBear
A Sapphire, to help you celebrate! 29/04/2011 12:39 Written by P.Sgt.Levers
It's Back! And Latest Chat Updates 07/04/2011 13:55 Written by P.Sgt.Levers
Our New Designs - April Fool! 01/04/2011 01:21 Written by TigerBear
Silly Rumours 17/03/2011 10:16 Written by TigerBear
Assistant Navigator Applications 14/03/2011 11:14 Written by continue29
Conducting Some Research 17/02/2011 11:10 Written by TigerBear
Profile Winners 15/02/2011 00:28 Written by playfulbullit
Valentine Quest 13/02/2011 23:59 Written by playfulbullit
Valentine Profile Competition. 07/02/2011 15:07 Written by playfulbullit
Profile Competition 26/01/2011 21:19 Written by playfulbullit
«Previous346-360 of 453 resultsNext »