News

Technical Problems

27/01/2014 20:06 Written by P.Sgt.Levers

Dear Passengers and Crew,

Over the last week we appear to have a growing number of technical problems which we sincerely apologise for. We are working exceptionally hard to fix these bugs, however when we fix some, another bug appears.

We are currently aware of 4 major bugs:

1) Google Chrome (V32 and V33) chatters get signed out of their chat client IF they close all of their community pages. In the mean time, please keep at least one community page open to combat this problem.

2) Chatters on almost ALL browsers get a "null" or "undefined" message in their typing bar when they login. 

3) Google Chrome (v32 and V33) chatters occasionally freeze or get a "kill page" message.

4) Chatters using iPads are unable to see the chat room when they sign in.

We are battling very hard to fix these issues which were predominately caused by an update by Google to the Chrome browser. We believe that this evening, we have fixed the two issues highlighted in GREEN (issue 3 and 4).

If you still suffer with those issues highlighted in green, please submit a support ticket HERE describing your problem. This will help us find out why you are affected, and help us fix it.

In addition to this, we hope to have issue 2, highlighted in RED, fixed by tomorrow lunch time.

Thank you for your continued patience. We are bashing our heads together to find a way to apologise to you all for these issues once they are fully fixed.

Kind Regards,

ChatTeam 

«PreviousPage 5 of 31Next »
The ability to private message at a low rank. 29/12/2021 18:43 Written by Shadow_X
Changes to Private Messages 27/12/2021 13:44 Written by Kel-x
Time to break some more NY Resolutions 26/12/2021 11:31 Written by Shadow_X
Can I have your picture so I can show Santa what I want for Christmas? 01/12/2021 11:18 Written by Shadow_X
Winter is here! 30/11/2021 09:49 Written by dominic_2005
Going to the chapel and we need your help..... 15/11/2021 14:35 Written by Shadow_X
Pandora's Box is sealed again! 08/11/2021 14:21 Written by Shadow_X
Changes within the Senior Navigator Team 26/10/2021 23:16 Written by TigerBear
Is that that thing Halloweenie or are you just happy to see me? 10/10/2021 19:59 Written by Shadow_X
Don't be a /wimp, use your /think. 03/09/2021 14:54 Written by Shadow_X
Let's get Quizzical 19/08/2021 15:15 Written by Shadow_X
Chat Packages / Feature Shop - Payment Options 08/08/2021 13:01 Written by Shadow_X
And..... There goes the rolling drum! 18/07/2021 07:03 Written by Shadow_X
Like fish in the sea, there's many a Phrase to Catch Sailors. 02/07/2021 08:44 Written by Shadow_X
Migration - Other countries chatters 09/05/2021 14:39 Written by Shadow_X
«Previous61-75 of 453 resultsNext »